Practice Manager
- Exciting career progression opportunity to lead and coach a team
- Lead the passionate and inclusive team to improve outcomes
- Attracts RDOs + salary packaging + meals & entertainment card
Your Purpose Starts Here!
At Ability Options, we believe that everyone deserves the opportunity to live their best life. As a not-for-profit organisation, we are passionate about supporting people with disabilities to achieve their goals, empowering independence, and promoting inclusivity. We're seeking a dynamic and dedicated Practice Manager to join our team and bring our mission to life.
The Role
This position is internally known as Practice Manager.
- Location: Maitland (mainly across Rutherford and Thornton)
- Employment: Permanent Full-time, 38 hours per week
- Remuneration: $108k + Super + NFP salary packaging
As a Practice Manager, you will provide operational leadership and strategic oversight across 3 SIL Group Homes in the Hunter region. You will be instrumental in ensuring high-quality, safe and engaging service delivery that meets the needs of our participants and supports our dedicated staff. You will be expected to support your team in complex situations and participate in on-call.
What you will do
- Lead and Inspire: Guide and motivate your teams to create positive experiences for both employees and participants, aligning with Ability Options’ vision, mission and values.
- Service Excellence: ensure the services are delivered to the highest standards of quality, safety, and engagement, continuously identifying opportunities for improvement.
- Empower Participants: Support participants, their families and their guardians to achieve their goals, promoting their voice and advocating for their needs.
- Team Development: Foster a constructive working environment where employees are supported, valued, inspired to grow their skills and develop their careers.
- Compliance and Accountability: Ensure your teams meet compliance requirements, deliver to budgets and KPIs and maintain our organisation's reputation for excellence in service delivery.
What we offer
- A rewarding career that makes a difference in people’s lives.
- Opportunities for professional growth and development
- Healthy work-life balance and RDOs
- Family Focussed Environment and Flexible work arrangements available
- Supporting physical and mental health wellbeing through discounted health insurance, EAP services and fitness passport for you and your family
- Comprehensive benefits and not-for-profit salary packaging
About you
- You are an experienced leader in disability services sector with a passion for empowering others.
- You bring demonstrated experience working with people who have complex support needs, including behaviours of concern.
- You are an excellent communicator who can build strong relationships and liaise effectively with internal team members, participants, families, community groups and external agencies.
- Have strong operational management skills and a proven ability to deliver high-quality services.
- You are a strategic thinker with a focus on continuous improvement and can analyse, plan, negotiate, make decisions & prioritise tasks to meet service demands.
- Have knowledge of quality/compliance requirements across all services & ability to maintain compliance systems/processes to acceptable standards as directed by Ability Options’
- Have a current NDIS Workers Screening Check, valid Driver Licence and First Aid Certificate and CPR (or willingness to obtain).
- Have personal mobile device that meets our system requirements which is typically a device released in the last three years.
- Certificate III or IV in Individualised Support, Frontline Management or related discipline (desirable)
If you have any questions regarding this opportunity, please contact Jo Little via email: joanne.little@abilityoptions.org.au
Interviews will take place as applications are received.
Ability Options prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as Aboriginal and Torres Strait Islander peoples, and people with a disability.
Ability Options is committed to the safety, wellbeing and inclusion of children and young people. All successful applicants are subject to probity and pre-employment checks. Vaccination against infectious diseases is strongly encouraged.
